At TherapyDolls.ca, every doll we offer has been selected with one purpose in mind: to be a safe, comforting, and a durable companion for residents in care settings. Whether you are a Director of Care evaluating products for your facility, an occupational therapist sourcing tools for your practice, or a family member choosing a gift for a parent living with dementia, you deserve complete confidence in what you are placing into someone's hands.

Material Safety

Our therapy dolls are made with medical-grade vinyl sourced from established European suppliers with a long record of producing materials for sensitive and clinical applications. The vinyl is non-toxic and has been selected specifically for its suitability in environments where residents may hold, handle, or rest with a doll for extended periods.

We do not use materials intended for general consumer or craft applications. Every component is chosen with the health and safety of vulnerable adults and children in mind.

Genuine and Authorized Products

TherapyDolls.ca is among a small number of suppliers that carry only genuine, authorized dolls sculpted by real artists. We do not source imitations or knockoffs, and we do not offer products through unofficial channels. When you order from us, you can be asssured of receiving  the highest quality product committed to its authenticity.

 Safety Standards

All therapy dolls available through TherapyDolls.ca conform to both USA ASTM F963 and European EN71 safety standards.
These are the rigorous standards applied to children's products, two of the most demanding consumer safety benchmarks in the world. For care professionals, this means the materials in every doll have been independently verified as free from harmful substances, structurally sound under repeated handling.  It reflects testing against defined criteria designed to protect the most vulnerable users.

CPSC Compliance

Doll Kits International Ltd, the company behind TherapyDolls.ca, is a registered business with the United States Consumer Product Safety Commission (CPSC). Our products are subject to the Consumer Product Safety Improvement Act (CPSIA), which mandates conformance with ASTM F963, which is the highest certification for childrens toys. For facilities that require compliance documentation as part of their procurement process, this registration and certification provides the formal assurance you need.

ISO Compliance

Our main manufacturing partner complies to ISO, which is the highest international standard applied for product safety, consistency and fair labour practices.

Designed for Care Settings

Our therapy dolls were developed with the needs of care environments in mind, and every product decision reflects that purpose.

Weighted design for calming and grounding.

The intentional weight of our dolls supports a sense of calm and physical grounding for residents living with dementia, Alzheimer's disease, anxiety, or sensory processing needs. The gentle resistance of a weighted doll in the arms can reduce agitation, encourage stillness, and provide a consistent source of comfort during moments of distress or disorientation.

Medical Grade Materials

The materials used in our dolls are safe for close contact. Residents may hold, stroke, or sleep with a therapy doll for hours at a time. Our materials are appropriate for the sustained close contact that is central to how therapy dolls are used. This is a core requirement of the design, not an afterthought.

Magnet-free as standard for care facilities.

All dolls ordered through TherapyDolls.ca are supplied magnet-free as our default. No action is required on your part to receive a magnet-free doll. If for any reason you require a doll with magnets, please note this specifically in your order notes at checkout. We have made magnet-free our standard because the safety of residents with pacemakers and implanted cardiac devices is not something we are willing to leave to chance.

Rooted in decades of professional doll industry expertise.

TherapyDolls.ca and Dolls Inc are newly launched ventures, but they are built on a foundation that is anything but new. Both are backed by Doll Kits International, operating as MacPherson Arts & Crafts, a company that has been a respected name in the professional reborn doll world for many years. MacPherson Arts & Crafts has spent that time developing deep expertise in vinyl materials and quality standards, forging direct relationships with original sculptors, and building a reputation for selling only genuine, officially licensed doll kits at a time when unauthorized and copied designs have been widespread in the market. The knowledge of vinyl, the sculptor relationships, and the ownership of the molds behind our products all come from that long history. When you purchase from TherapyDolls.ca, you are not buying from a newcomer working things out as they go. You are purchasing from a team that has earned its understanding of this product category over many years, and has now brought that expertise into a new focus: the care and therapy community.

Questions or Documentation Requests

If you require additional compliance documentation, material safety data, or product specifications for your facility's procurement process, we are happy to assist.

TherapyDolls.ca is operated by Dolls Inc.
Phone: 1-877-301-DOLL Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We are committed to supporting care professionals with the information and products they need to make the best possible choices for the people in their care.

You will be redirected in a new window to our Help Desk on MacPhersonCrafts.com website

Our friendly staff will assist you with any inquiries you might have

CLICK HERE

100% Satisfaction Guarantee

TherapyDolls.ca guarantees our products 100%.  All products that leaves our warehouse, are inspected and well packed, but human errors can sometimes occur.  Should any of the following apply to your order, we will gladly exchange it, replace it, refund it, or apply a store credit for it if:

1. Product differs significantly with what was advertised on our website.
2. Are faulty or defective - factory faults and defects that were not noticed during inspection.

Orders & Shipping

IMPORTANT INFORMATION REGARDING YOUR SHIPPING ADDRESS AND ADDRESS CHANGES:

Prior to confirming your order, please check and make sure the items in your cart are correct.  Once your order is confirmed and paid, no changes or exchanges can be made.  You can immediately request to cancel it, and we will refund you according to the original payment method received.  You will then need to place a new order.

VERY IMPORTANT:  Be sure that your "SHIP TO" Address is correct. We ship ONLY to the shipping address supplied to us on our WEBSITE SHOPPING CART and we will compare it to your Confirmed PayPal shipping address, if you chose PayPal as your payment method.  We can not be held accountable for incorrect shipping information.

Shipments sent to the wrong address supplied to us, will incur the redirect fee our courier companies charges or reshipping fees if it is returned.

If you need to update your SHIP TO address, please contact our Help Desk with your new information so that our admin team can update it for you, if you are experiencing problems updating this yourself.

Changes will only take effect on new orders placed AFTER the address change was done.

We ship locally withing Canada as well as worldwide.  Once you are ready to check out, you can enter your shipping details at checkout to see the shipping quote.

Returns:

1. You must contact us within 7 days so that we can arrange the necessary replacement or credit with you
2. Please do not return goods without authorization.  Contact our HELP DESK at our website, MacPhersonCrafts.com to request an authorization to return a product.  We will then supply you with instructions.
3. Authorized returns must be received within 14-21 days of notifying us, in a clean, unused condition and in it’s original packaging.  Once we inspect the product and we confirm the defect or significant difference, we will make the necessary arrangement with you with regards to your credit.
4. Should you have buyer's remorse, items can be returned at a restocking fee of 15% of the order total.  Shipping fees will NOT be refundable and return shipping will be for your account and not covered by us.  Any import fees and taxes back to us, will also be for your account.  Follow Step 1. and 2. above with regards to a return.

Payment Methods

We accept the following SECURE Payment Methods:

·       Stripe for credit card payments

·       PayPal

Notify Me! List

Should an item be out of stock, you will have the option to add your email address to the NOTIFY ME list.  Once the items is restocked, you will receive an email to inform you about this, should you be interested to order it.

Mailing List

Our mailing list subscription are managed by AWeber Communications and conforms to the CAN-SPAM Act of 2004.  All persons who want to subscribe to our mailing list, will have to complete the online form and then must complete our double OPT-IN procedure to be added to our mailing list.  All emails and newsletters from this site allow you to manage your current subscription or opt out of any further mailings whenever you want to.

Security:

The security of our clients is very important to us and therefore all sensitive financial information are securely handled by our payment processors - Stripe and PayPal.   We DO NOT store or save any financial information on this website.  We cannot charge your card as we do not have access to your financial information.

Privacy:

The privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.